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Faster to Any Size Disaster

3/9/2023 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Beverly/Cape Ann provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Beverly/Cape Ann arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 at  978-927-8665

Water Damage Timeline

Within Minutes

·         Water quickly spreads throughout your property, saturating everything in its path.

·         Water is absorbed into walls, floors, upholstery, and belongings.

·         Furniture finishes may bleed, causing permanent staining on carpets.

·         Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

·         Drywall begins to swell and break down.

·         Metal surfaces begin to tarnish.

·         Furniture begins to swell and crack.

·         Dyes and inks from cloth and paper goods spread and stain.

·         A musty odor appears.

48 Hours to 1 Week:

·         Mold and mildew may grow and spread.

·         Doors, windows, and studs swell and warp.

·         Metal begins to rust and corrode.

·         Furniture warps and shows signs of mold.

·         Paint begins to blister.

·         Wood flooring swells and warps.

·         Serious biohazard contamination is possible.

More Than 1 Week:

·         Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.

·         Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Beverly/Cape Ann

SERVPRO of Beverly/Cape Ann specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Cape Ann Fire Damage Restoration Process

3/9/2023 (Permalink)

After the fire trucks leave, your home likely suffers from fire and smoke damage and extensive water damage from firefighting efforts. SERVPRO Franchise Professionals have the specialized fire restoration training needed to restore your home to pre-fire condition.

Have Questions About Fire, Smoke, or Soot Damage?
Call Today 1-978-927-8665

Step 1: Emergency Contact

The restoration process begins when you call  SERVPRO of Beverly/Cape Ann, which is available 24 hours a day. Our representative will ask a series of questions regarding the fire damage event that will help us dispatch our crew with the appropriate equipment and resources.

Step 2: Inspection and Fire Damage Assessment

Our Professionals will carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.

Step 3: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. They will then use dehumidifiers and air movers to remove the remaining water and complete the drying process.

Step 4: Removal of Smoke and Soot from All Surfaces

SERVPRO Beverly/Cape Ann will use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces.

Step 5: Cleaning and Sanitizing

They will clean all of the restorable items and structures that were damaged by the fire. They use a variety of cleaning techniques to restore your belongings to pre-fire condition. They’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 6: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

Frozen Pipe's

3/9/2023 (Permalink)

SERVPRO of Beverly/Cape Ann is your Winter storm damage restoration team of professionals!

Call us:978-927-8665

Cold weather, snow, and ice storms can cause severe damage to your home or business. When these types of disasters strike, immediate action is necessary to prevent additional damage to your property. SERVPRO Franchise Professionals have the winter storm experience, expertise, and the resources to remediate damage caused by winter weather.

Damage from Cold Weather or Winter Storm? Call Today: 978-927-8665

SERVPRO of Beverly/Cape Ann

Frozen Pipes

Extreme cold weather can cause pipes to freeze and burst. In general, pipes are more likely to freeze when the temperature is below 20 degrees Fahrenheit. The resulting water damage can be extensive. Outdoor pipes and pipes in unheated areas of the home can freeze if they are not properly insulated or if temperatures are severely cold. SERVPRO Franchise Professionals can quickly and safely repair water damage caused by frozen pipes.

Outdoor pipes most likely to freeze include:

  • Outdoor hose bibs
  • Swimming pool supply lines
  • Water sprinkler lines

Pipes in unheated or partially heated areas are also at risk of freezing, including:

  • Basements
  • Crawl spaces
  • Garages

Ice Dams

An ice dam is formed when snow melts unevenly on a roof and refreezes into a dam at the edge of the roof, near the eaves. This dam prevents any further snowmelt from draining off of the roof. This standing water can back up under shingles, leak into a home, and cause significant water damage to ceilings, walls, and other areas. Ice dams can also tear off gutters and loosen shingles.

Roof Damage

Snow and ice can cause significant damage to your gutters and roof. The additional weight of snow and ice can even cause a roof to collapse. When there’s a cold snap, water can get into cracks and small spaces and expand when it freezes, causing larger cracks and more damage. The repetition of freezing and thawing cycles can cause small cracks to get larger.

Water Restoration

3/9/2023 (Permalink)

Water Damage Restoration is the Keystone of our Business at SERVPRO of Beverly/Cape Ann!

We are trained in and know how to use technology to answer the questions you may have regarding your water loss.  This is exactly what we do-call us and put your mind at ease!  978-927-8665. We use moisture monitoring equipment to effectively measure and document the drying process to ensure your property is dry!  We handle all kinds of water issues from an overflowing toilet to "the ocean is now in my basement!", to roof leaks to burst water pipes to overflowing washing machines to failed sump pumps.  And, surfaces that range from a concrete basement to entirely finished basement living areas to exotic hardwood flooring  to custom tiles, custom carpet and one of a kind area rugs.  Because water finds it's way everywhere, we also often times end up cleaning out basements. I have been told by many homeowners that having the water issue in their basement sure made easy work of the basement clean out!

Beverly, Hamilton, Wenham,Rockport,Beverly Farms,Prides Crossing,Gloucester, Manchester, Essex, Magnolia, Montserrat:

Have Water or Flood Damage?


Why Choose SERVPRO of Beverly / Cape Ann?


We’re Faster to Any Size Disaster

Immediate action is crucial when dealing with water damage. With over 1,700 U.S. and Canadian Franchise locations, we are strategically positioned to be faster to any size water emergency, so Beverly residents can expect an immediate response, day or night.

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We’re Highly Trained Water Damage Specialists

As water damage specialists, we have the experience, expertise, and advanced training that enables us to get your property dried quickly and thoroughly. We use scientific drying principles and provide validation and documentation that your property is dry and the job is complete. Learn about our water damage training and certificates.

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We Use Advanced Drying Equipment and Techniques

Our advanced equipment helps to detect hidden moisture, extract the standing water quickly, and thoroughly clean and dry your home and belongings. We finish the job with professional deodorization and sanitizing agents for your comfort and safety.

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Our Water Damage Restoration Process

Every water disaster is different, from the amount of water to the level of contamination of the water. Each scenario requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

 Emergency Water Damage Service: WE WORK HOLIDAYS, 24 hours a day, 7 days a week for you!

Bio Cleanup?

3/9/2023 (Permalink)

Exposure to biological and chemical contaminants can pose serious health consequences. A failure to properly remove such substances can contribute to unhealthy and dangerous environments. SERVPRO Franchise Professionals are trained to safely clean and remove biohazardous substances and dispose of them properly in accordance with OSHA and health regulations.

Equipped with the necessary safety apparatus and cleaning products, SERVPRO Franchise Professionals are here to help transform any unsafe environments back into clean, safe homes and offices.

Need Biohazard Cleanup?
Call Us Today-978-927-8665

The decontamination of a home or business due to trauma, sewage backups, chemical spills, hoarding, or other biohazards can be both dangerous and emotional. Specialized training and experience is key when choosing a cleanup company to resolve these circumstances.

The SERVPRO Beverly/Cape Ann Professionals provide cleanup and recovery services for many biohazard situations. These include the following:

  • Sewage backups
  • Crime scene residues
  • Suicide/death accidents
  • Homicide cleanups
  • Blood cleanup
  • Accident cleanup
  • Hoarding scenes
  • Animal waste/remains
  • Chemical spills
  • Tear gas cleanup
  • Meth lab cleanup

Common Biohazard Scenarios

Sewage Backups

Sewage backups and dark water intrusions are more than nasty, smelly deposits – these damages also introduce harmful microorganisms into a structure. Our SERVPRO of Beverly/Cape Ann Professionals remove the sewage, contaminants, and moisture, and help ensure the structure is properly cleaned, disinfected, and deodorized.

Bloodborne Pathogens

SERVPRO of Beverly/Cape Ann professionals remove and dispose of bodily fluids, tissue and other potentially pathogenic substances resulting from accident, trauma, crime or death. Our trained SERVPRO of Beverly/Cape Ann Professionals clean, disinfect and deodorize the structure.

24 Hour Emergency Service

Biohazard emergencies don’t always happen during regular business hours, and that’s why the SERVPRO of Beverly/Cape Ann Professionals are available 24 hours a day, 365 days a year. You can expect an immediate response time, day or night. 

How Does the MA DEP fit into jobs with SERVPRO of Beverly/Cape Ann?

3/9/2023 (Permalink)

Advice from the Massachusetts Department of Environmental Protection:  "If asbestos containing material is in good condition, the best thing you can do is leave it alone."

Unfortunately, IICRC standards says removal of some amount of building materials in necessary in a high percentage of our jobs due to contamination.  What does that mean?  If we are removing any amount of building materials from your home, the said building material needs to be tested for asbestos levels, without failbefore the materials are removed from your home.  What does this mean to you>  It means we are "on hold" with your project temporarily.  We contact a valuable asset, an Industrial Hygienist, who will contact you our customer, to make arrangements to come to your home to perform asbestos testing.  The Industrial Hygienist will take samples of the material we are looking to remove, and the samples are sent to a lab for asbestos testing.  We are usually notified within 2-3 days with the results...whether any of the building materials contain asbestos or not.  If there is asbestos in the materials, we need bring in an outside asbestos abatement company to provide an estimate for you (and your insurance company)and ultimately perform the asbestos abatement.

The reasons fo the multi steps is simple. #1) if we skip this step, the fine from the MA DEP reaches into the thousands of dollars.  #2)What does this mean to you and your home?  It goes back to the MASS. DEP advice..."If asbestos containing material is in good condition, the best thing to do is leave it alone."  If the material needs to be removed from your home, it is no longer in good condition due to your loss.  If a saw is used on drywall or joint compound to remove the drywall, and your furnace is turned on, these asbestos articulates now become airborne! And they use the heating vents as highways.  You are now breathing in this dust, and the dust is airborne.  Call SERVPRO of Beverly/Cape Ann, the professionals regarding the proper way to take care of your home!


How often do you Clean?

3/9/2023 (Permalink)

With a busy schedule to keep, how often do you really need to clean your home? By taking care of these 6 little- thought-of-places, you can keep your home at its best and healthiest.

If you want to keep your home healthy and beautiful, but don't have the schedule for regular deep cleans, then here are the six main places you need to focus on to eliminate sneaky bacteria, and keep your place shining at a glance.


Contrary to popular opinion, Microwaving your food does not burn away bacteria enough to counterbalance the spray of food from crackling bacon or explosive chili, leaving your microwave as the last kitchen appliance to clean is setting you up for food poisoning. 


A bathtub is even dirtier than your toilet. Bacteria lingering in your bathtub can cause more than a surprise of the flu. So be sure to give it a once over with heavy soap one a week.


The eye is instantly drawn to the floor when entering the room, so even if the rest of your home is pristine, a dirty floor will equate to a dirty home. When you see accumulation of pet hair and crumbs it's time to give it a once over with a vacuum, and mop up dirt as you see it on your hardwood. 


Forgetting to brush off your ceiling fan once in a while can aggravate respiratory issues such as asthma, and bacteria naturally gathers on coffee tables and bedside stands. Take a rag with disinfectant and go over them a few times a week.


You might run your virus scanner every week but its not the insides of this home essential you need to worry about, computer keyboards are 5 times dirtier than your toilet seat. A few times a week just over over keyboard and mouse with disinfecting spray.


We leave dishes and food on them, use them as impromptu seats, and our pets even have free range of our counter tops when not looking. Bleach them down twice a week.


3/9/2023 (Permalink)

Here at SERVPRO of Beverly/ Cape Ann we can help minimize the spread of germs with our proactive cleaning! SERVPRO of Beverly/ Cape Ann is highly trained to adhere to the highest standards, making us the #1 choice for a cleanup and restoration team.

SERVPRO of Beverly/ Cape Ann provide cleaning and sanitization needs during this COVID-19 pandemic for your home or commercial property. Here at SERVPRO of Beverly/ Cape Ann, we provide Bioremedition services to Clean, Disinfect, and Sanitize. Here at SERVPRO of Beverly/ Cape Ann cleanup procedures are in accordance with the CDC recommendations.

Here are Some Examples of What We Can provide.

  • Kitchen/ Food Areas
  • Bathrooms
  • Schools/ Classrooms
  • offices
  • Retail Spaces
  • Water Fountains
  • Shelving and racks
  • Sales counters
  • carpets/ rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment and Much More


Please continue to stay safe and maintain social distancing as we all do our part to combat this and lessen the spread of this horrible virus.

Call SERVPRO of Beverly/ Cape Ann at 978-927-8665.

We're open 24 hours a day 7 Days a week 

Community is Everything

3/9/2023 (Permalink)

What is asbestos?

Asbestos is a mineral fiber that occurs in rock and soil.

Where can asbestos be found?

Because of its fiber strength and heat resistance asbestos has been used in a variety of building construction materials for insulation and as a fire retardant. Asbestos has also been used in a wide range of manufactured goods, mostly in building materials (roofing shingles, ceiling and floor tiles, paper products, and asbestos cement products), friction products (automobile clutch, brake, and transmission parts), heat-resistant fabrics, packaging, gaskets, and coatings.

Where asbestos may be found:

  • Attic and wall insulation produced containing vermiculite.
  • Vinyl floor tiles and the backing on vinyl sheet flooring and adhesives
  • Roofing and siding shingles
  • Textured paint and patching compounds used on walls and ceilings
  • Walls and floors around wood-burning stoves protected with asbestos paper, millboard, or cement sheets
  • Hot water and steam pipes coated with asbestos material or covered with an asbestos blanket or tape
  • Oil and coal furnaces and door gaskets with asbestos insulation
  • Heat-resistant fabrics
  • Automobile clutches and brakes

How can you be exposed to asbestos?

Asbestos fibers may be released into the air by the disturbance of asbestos-containing material during product use, demolition work, building or home maintenance, repair, and remodeling. In general, exposure may occur only when the asbestos-containing material is disturbed or damaged in some way to release particles and fibers into the air.

Advice from the Massachusetts Department of Environmental Protection: 

 "If asbestos containing material is in good condition, the best thing you can do is leave it alone."

Unfortunately, the Institute of Inspection Cleaning and Restoration Certification (IICRC) standards says removal of some amount of building materials in necessary in a high percentage of our jobs due to contamination. 

Possible Health Risks

Three of the major health effects associated with asbestos exposure are:

  • lung cancer
  • mesothelioma, a rare form of cancer that is found in the thin lining of the lung, chest and the abdomen and heart
  • asbestosis, a serious progressive, long-term, non-cancer disease of the lungs

What does that mean for you when working with us? 

If we are removing any amount of building materials from your home, said building material need to be tested for asbestos levels before the materials are removed from your home. 

What does this mean for your project? 

It means we are "on hold" with your project temporarily.  We contact an Industrial Hygienist, who will contact you, our customer, to come to your home to perform the appropriate testing.  The Industrial Hygienist will take samples of the material we are looking to remove, and they are sent to a local lab. The turnaround time for results are about 2-3 business days and if there is any in the materials, an outside asbestos abatement company needs to be brought in who will provide an estimate for you (and your insurance company) and will ultimately perform the asbestos abatement.

The reasons for the multi steps are simple:

  • if we skip this step, the fine from the MA DEP reaches into the thousands of dollars. 
  • If say a saw is used on drywall or joint compound to remove the drywall, and your furnace is turned on, this asbestos articulates now become airborne and spread like seeds of a dandelion in a light breeze.  You are now breathing in this dust, and the dust is airborne leading to more dangerous absorption into your lungs. 

So, when you’re dealing with an emergency that requires dealing with the removal of questionable building materials and insulation use the company in your community who cares what happens to you and yours. We believe in staying safe and keeping you and your family safe from the unseen hazards of problematic material removal. We will help deal with getting in contact with the correct agencies to test and correctly remove asbestos containing material. Call SERVPRO of Beverly/Cape Ann, the professionals regarding the proper way to take care of your home! 

SERVPRO of Beverly/ Cape Ann is open 24 Hours a Day 7 Days a week (978) 927-8665

April Showers Bring May Flower's

3/9/2023 (Permalink)

As we saw in the last week of March of this year, the Northshore of Massachusetts can bring some crazy fluctuations of weather and temperatures. Spring usually brings warmer weather, longer days, and a much-anticipated break from winter it can also bring a very real threat of severe weather. We happen to be lucky where our weather doesn’t reflect the South’s, where they have a “Tornado Alley” during the spring weather, but due to the frequent change in cold and warm temperatures in spring in the New England area there is an elevated risk for severe weather. The weather can Range from flooding rains, thunderstorms, and sometimes tornadoes. Spring weather can be unpredictable at best and extremely dangerous at worst.

SERVPRO of Beverly/ Cape Ann is always ready to help!

When you give some thought to the types of hazards a spring storm could produce, you can begin to plan for the safety of your family as well as your home or business depending on where you live. here are some of the ways a spring storm might damage your home or business:

Water damage:

Can be caused by flooding from melting snow, the state of your foundation, washouts from coastal storms, frozen pipes that burst, sump pumps that fail during power outages, torrential down pours, or faulty air conditioning lines during a heat wave.


Caused by use of alternate emergency heat sources, sprinkler systems that fail due to freezing pipes, downed power lines, or environmental conditions leading to a structure fire.


Caused by falling trees and limbs, damage to siding and roofs, and downed power lines of course most of these hazards don't happen in isolation. Tornadoes and violent thunderstorms put property owners at risk for water, fire, and wind damage. It's important to understand which hazards might affect your property and your family, and then take the proper steps to prepare.

Have More Questions? Call SERVPRO of Beverly/Cape Ann (978)927-8665.