Recent Water Damage Posts

ERP

3/25/2024 (Permalink)

It is stated that about 50% of commercial business who run into a disaster never re-open after that disaster occurred. SERVPRO of Beverly/Cape Ann wants to help more business stay in business after an emergency happens and be there for support when needed. 

SERVPRO of Beverly/Cape Ann established an Emergency Disaster Program so that when a disaster comes, you will have a blanket of security in times of panic. This is a detailed description of where to go, when to take action and who you can call. An emergency ready profile is vital for your commercial business because a disaster could happen at any moment, and SERVPRO® wants to help prepare our customers for any disaster that may come your way. The ERP, or emergency ready profile is a profile that will have all the necessary information you need to handle situations with disasters. No contracts are involved and it is at no cost to you or your business. We locate all the emergency numbers you may need and emergency action checklist for a step by step on what to do in a disaster. We also have provided the necessary utility shut off locations for all the gas, electric, heat, water and other important locations to know and understand how to turn them off. This is vital because in case of emergencies and panic, you may not know how to even shut off the source, which is important because the source needs to be shut off before any action can be done. It will also give you a complete property overview, showing where emergency exits are and where exactly you should leave the property when evacuating. 

Time is of the essence in cases of emergency, so it is important to act fast to eliminate anymore disaster from occurring. By having a plan of action, you can readily be prepared and act in a timely manner, and limit the amount of time you as a company are inactive. Not only does the ERP save you time, but money as well. We obtain all your insurance information so you have it readily available at your convenience as a mobile app also. We have detailed an insurance policy information in your pamphlet to inform our customers what their policy is and what is covered by insurance. It is important to keep in mind, safety first and to account for everyone in the building and make sure everyone is okay before moving on. Things get crazy and hectic and emotions run high when a disaster occurs, so SERVPRO of Beverly/Cape Ann wants to make this as easy as possible for our customers because we understand the hardships you might be going through at that moment. We can offer you all the services in the world to cleanup the damage, but the best service we can offer is helping you be prepared. 

SERVPRO wants the best for our customers and we know the best for them is the Emergency Ready Profile. SERVPRO of Beverly/Cape Ann always has your back when it comes to preparedness and the essentials when dealing with a disaster. 

#! Choice in Water Restoration

3/25/2024 (Permalink)

SERVPRO of Beverly/Cape Ann is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help Call Today: 978-927-8665

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Beverly/Cape Ann has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)? SERVPRO of Beverly/Cape Ann specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO™s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property
  • About SERVPRO of Beverly/Cape Ann

Stop the Spread of Germs

2/14/2024 (Permalink)

Here at SERVPRO of Beverly/ Cape Ann we can help minimize the spread of germs with our proactive cleaning! SERVPRO of Beverly/ Cape Ann is highly trained to adhere to the highest standards, making us the #1 choice for a cleanup and restoration team.

SERVPRO of Beverly/ Cape Ann provide cleaning and sanitization needs during this COVID-19 pandemic for your home or commercial property. Here at SERVPRO of Beverly/ Cape Ann, we provide Bioremedition services to Clean, Disinfect, and Sanitize. Here at SERVPRO of Beverly/ Cape Ann cleanup procedures are in accordance with the CDC recommendations.

Here are Some Examples of What We Can provide.

  • Kitchen/ Food Areas
  • Bathrooms
  • Schools/ Classrooms
  • offices
  • Retail Spaces
  • Water Fountains
  • Shelving and racks
  • Sales counters
  • carpets/ rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment and Much More

WE ARE IN THIS WITH YOU 

Please continue to stay safe and maintain social distancing as we all do our part to combat this and lessen the spread of this horrible virus.

Call SERVPRO of Beverly/ Cape Ann at 978-927-8665.

We're open 24 hours a day 7 Days a week 

When Flooding Occurs

1/16/2024 (Permalink)

Be careful to take certain precautions after the storm has passed. Damage to your home can have a dramatic emotional impact, and it's best to have a plan before the storm strikes for how to reenter your home. Having a plan, and being aware of certain risks, will minimize the threat of harm to you or your family after the storm.  

Keep these after the storm tips in mind:

  • Make sure that you have current identification. You may have to pass through identification check points before being allowed access to your home/neighborhood.  
  • Avoid metal fences and other metal objects near downed lines. 
  • DO NOT use matches in a storm ravaged area until all gas lines are checked for leaks (keep flashlights and plenty of batteries at hand).   
  • Stay tuned to local news organizations, such as a radio or television station, for important announcements, bulletins, and instructions concerning the storm area.
  • Remember that, after the storm, you may not have immediate access to your home. Emergency rescue crews, power crews and other personnel may be attending to special needs. Roads could be blocked; power lines could be down, and people may be trapped and in need of assistance.  
  • Use a camera or camcorder to record thoroughly any damage done to your home before any repairs are attempted.  
  • In certain areas, the flooding rains that accompany a storm can create pest problems. Be aware of potential pest problems in your area, such as mice, rats, insects or snakes that may have "come with the storm". 
  • Make sure that you have current identification. You may have to pass through identification check points before being allowed access to your home/neighborhood.  
  • Avoid driving as roads may be blocked after the storm.
  • Avoid sight-seeing or entering a storm ravaged area unnecessarily. You could be mistaken for a looter.  
  • Avoid downed power lines even if they look harmless.
  • Avoid turning the power on at your home if there is flooding present. Have a professional conduct a thorough inspection first.  
  • Consider having professionals/licensed contractors inspect your home for damage and help in repairs. This includes electricians, as well as professionals to inspect gas line, remove uprooted trees and check plumbing.
  • Remember that downed or damaged trees can contain power lines that can be a hazard after the storm.  
  • Telephone lines will likely be busy in the area; use a phone only for emergencies.
  • Flooding brings with it the risk of waterborne bacterial contamination.
  • After the storm you should assume that the water is not safe and use properly stored water or boil your tap water.

These are just a few ideas to think about before and after a severe storm hits. Remember to keep your radio tuned to a station by issuing emergency bulletins and updates with the latest information.

We often only focus on the before when it comes to storms (you can see our tips for before the storm) but knowing what to do after is just as important.

Water Cleanup in Your Basement

7/6/2023 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - 978.927.8665

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Beverly/Cape Ann and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Hurricane Season is Here

6/22/2023 (Permalink)

Exterior maintenance is an important part of your commercial building's storm preparedness plan alongside proper staffing procedures and medical supplies. Having the building maintained up to code can help it withstand the power of Essex County storms and minimizing damage. Storms can happen any day of the week so preparing now can help to ensure that the building stays in safe conditions. Here are some examples of practices that will help in the long run:

Unblock and Clear Drainage
A proper up to code building should include a well-maintained drain system from the roof to the street. It should consist of elements such as:

  • Drains
  • Gutters
  • Downspouts
  • Roof slopes

These elements work together to take rainwater from the building's roof to the ground where it can drain properly. If the water pools and does not drain properly, it can seep through cracks and crevices causing much more serious problems to the structure. You should also ensure the drain system is in good condition by removing any blockage and fixing any existing damage.

Secure or Remove Loose Outdoor Articles
As part of your exterior maintenance, you should also consider any separate items that are around the building that could possibly brake or become a piece of destruction to your business’s structure. Some of these objects can include potted plants, tables, chairs, trash cans and signs. Powerful winds can move these types of items around and not only cause damage to your property, but also to others. Ensure you have enough room to store these items or if you have larger structures like trailers, dumpsters, and portable restrooms, make sure they can be anchored to something that will not break under the stress of storm winds.

Shutter or Board-Up Glass
Glass surfaces such as windows, skylights and glass doors are obviously vulnerable to the impact of debris. Their destruction can create further water damage and can even endanger your staff and or patrons. Make sure there are exterior shutters or covers ready to protect these items from the elements. If you are not prepared for an unexpected storm front, and you lack the long-term protection needed, grabbing some supplies from your local hardware stores (i.e.-plywood sheets, screws, etc.) can also be a great way to protect the fragility of glass windows. Professional storm damage restoration is always an option after a storm has left damage, however, with proper exterior maintenance, and preparedness, you can help lessen or even deter the extreme effects.

Want more information? Call SERVPRO of Beverly/Cape Ann (978) 927-8665

STORMIS COMING

6/6/2023 (Permalink)

SERVPRO of Beverly/Cape Ann is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help Call Today: 978-927-8665

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Beverly/Cape Ann has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?SERVPRO of Beverly/Cape Ann specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO™s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property
  • About SERVPRO of Beverly/Cape Ann

Faster to Any Size Disaster

3/9/2023 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Beverly/Cape Ann provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Beverly/Cape Ann arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 at  978-927-8665

Water Damage Timeline

Within Minutes

·         Water quickly spreads throughout your property, saturating everything in its path.

·         Water is absorbed into walls, floors, upholstery, and belongings.

·         Furniture finishes may bleed, causing permanent staining on carpets.

·         Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

·         Drywall begins to swell and break down.

·         Metal surfaces begin to tarnish.

·         Furniture begins to swell and crack.

·         Dyes and inks from cloth and paper goods spread and stain.

·         A musty odor appears.

48 Hours to 1 Week:

·         Mold and mildew may grow and spread.

·         Doors, windows, and studs swell and warp.

·         Metal begins to rust and corrode.

·         Furniture warps and shows signs of mold.

·         Paint begins to blister.

·         Wood flooring swells and warps.

·         Serious biohazard contamination is possible.

More Than 1 Week:

·         Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.

·         Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Beverly/Cape Ann

SERVPRO of Beverly/Cape Ann specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Water Restoration

3/9/2023 (Permalink)

Water Damage Restoration is the Keystone of our Business at SERVPRO of Beverly/Cape Ann!

We are trained in and know how to use technology to answer the questions you may have regarding your water loss.  This is exactly what we do-call us and put your mind at ease!  978-927-8665. We use moisture monitoring equipment to effectively measure and document the drying process to ensure your property is dry!  We handle all kinds of water issues from an overflowing toilet to "the ocean is now in my basement!", to roof leaks to burst water pipes to overflowing washing machines to failed sump pumps.  And, surfaces that range from a concrete basement to entirely finished basement living areas to exotic hardwood flooring  to custom tiles, custom carpet and one of a kind area rugs.  Because water finds it's way everywhere, we also often times end up cleaning out basements. I have been told by many homeowners that having the water issue in their basement sure made easy work of the basement clean out!

Beverly, Hamilton, Wenham,Rockport,Beverly Farms,Prides Crossing,Gloucester, Manchester, Essex, Magnolia, Montserrat:

Have Water or Flood Damage?

978-927-8665

Why Choose SERVPRO of Beverly / Cape Ann?https://www.SERVPRObeverlycapeann.com/water-damage-restoration

 

We’re Faster to Any Size Disaster

Immediate action is crucial when dealing with water damage. With over 1,700 U.S. and Canadian Franchise locations, we are strategically positioned to be faster to any size water emergency, so Beverly residents can expect an immediate response, day or night.

Learn More

 

We’re Highly Trained Water Damage Specialists

As water damage specialists, we have the experience, expertise, and advanced training that enables us to get your property dried quickly and thoroughly. We use scientific drying principles and provide validation and documentation that your property is dry and the job is complete. Learn about our water damage training and certificates.

Learn More

 

We Use Advanced Drying Equipment and Techniques

Our advanced equipment helps to detect hidden moisture, extract the standing water quickly, and thoroughly clean and dry your home and belongings. We finish the job with professional deodorization and sanitizing agents for your comfort and safety.

Learn More

Our Water Damage Restoration Process

Every water disaster is different, from the amount of water to the level of contamination of the water. Each scenario requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

 Emergency Water Damage Service: WE WORK HOLIDAYS, 24 hours a day, 7 days a week for you!

24 HOURS A DAY 7 DAYS A WEEK WATER DAMAGE SPECALIST

2/2/2023 (Permalink)

SERVPRO of Beverly/ Cape Ann is available 24 hours a day 365 days a year for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage. With our faster to any size disaster business motto SERVPRO of Beverly/ Cape Ann is here to get you back on your feet in no time!

What makes SERVPRO of Beverly/ Cape Ann faster to any size disaster?

Easy! Here at SERVPRO of Beverly/ Cape Ann we fully embrace our responsibility as an emergency service company. Every single one of our employees takes great pride in making sure they do everything they can to get your home or business back in order as quickly and safely as possible without compromising quality!

Call us today (978) 927-8665!!! Don't wait Call our office Right Away. 

Prepare and be ready for winter

1/25/2023 (Permalink)

Prepare now

  • Know your area’s risk for winter storms. Extreme winter weather can leave communities without utilities or other services for long periods of time
  • Prepare your home to keep out the cold with insulation, caulking, and weather stripping. Learn how to keep pipes from freezing. Install and test smoke alarms and carbon monoxide detectors with battery backups.
  • Pay attention to weather reports and warnings of freezing weather and winter storms. Sign up for your communities warning system. The Emergency Alert System (EAS) and the National Oceanic and atmospheric Administration (NOAA) Weather Radio also provide emergency alerts.
  • Gather supplies in case you need to stay home for several days with out power. Keep in mind each person’s specific needs, including medication. Do not forget the needs of pets. Have extra batteries for radios and flashlights
  • Create an emergency supply kit for your car. Include jumper cables, sand, a flashlight, warm clothes, blankets, bottles water, and nonperishable snacks. Keep the gas tank full.
  • Learn the signs of, and basic treatment for, frostbite and hypothermia.

Survive During

  • Stay off roads if possible. If trapped in your car, then stay inside.
  • Limit your time outside. If you need to go outside, then wear layers of warm clothing. Watch for signs frostbite and hypothermia.
  • Avoid carbon Monoxide poisoning. Only use generators and grills outdoors and away from the windows never heat your home with your gas stovetop or oven.
  • Reduce the risk of a heart attack. Avoid over exertion when shoveling snow.
  • Watch for signs of frostbite and hypothermia and begin treatment right away.
  • Check on neighbors. Older adults and young children are more at risk in extreme cold.

Recognize and respond

  • Frostbite causes loss of feeling and color around the face, fingers, and toes
    • Signs: numbness, white or grayish-yellow skin, firm or waxy skin.
    • Actions: go to a warm room. Soak in warm water. Use body heat to warm. Do not massage or use a heating pad.
  • Hypothermia is an unusually low body temperature. A temperature below 95 degrees is an emergency.
    • Signs: Shivering, exhaustion, confusion, fumbling hands, memory loss, slurred speech, or drowsiness.
    • Actions: Go to a warm room. Warm the center of the body first – chest, neck, head, and groin. Keep dry and wrapped up in warm blankets, including head and neck

SERVPRO of Beverly/Cape Ann available 24/7

Flooded Basement Cleanup Restoration Experts

9/24/2022 (Permalink)

A basement can flood at any time, although this most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a home or building and are built below ground level. There are several reasons why a basement could flood, including: 

  • A blocked or failed lateral sewer pipe
  • Heavy rain causing surface water to pool around your home
  • Storm drain backup
  • Septic Tank backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - 978.927.8665

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to the structure of your home or business. Remember, the longer you wait, the worse the problem will get.

Just these reasons alone make it worth making a call to SERVPRO of Beverly/Cape Ann and letting our professional and highly trained crew handle the situation safely and correctly. We have earned the trust of thousands of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are available 24 hours a day/ 7 days per week
  • We’re a preferred vendor to many national insurance companies
  • We bill the insurance companies directly – one less hassle for you to deal with
  • Our technicians are trained in newest and cutting-edge water restoration techniques
  • We use s500 IICRC restoration standards
  • We use advanced inspection and extraction equipment

So, call SERVPRO of Beverly/Cape Ann today (978) 927-8665, you’ll be glad you did!

Let us Help You!

9/21/2022 (Permalink)

We see a lot of people try to take on sizable water damage themselves to try and save money. In the end, it may cost you more trying to do it by yourself. 

Let's look at what you will need to do to handle this type of catastrophe:

  • You must remove all the excess water. You might be able to handle this one if you or a neighbor has a wet vac or a submersible pump. SERVPRO Beverly/Cape Ann has professional extraction equipment.
  • The pump might have gotten you out of that jam, but you have to make sure all the water has been extracted. This means getting out your infrared camera to help to see what is still there. Don’t own one of these types of cameras? SERVPRO Beverly/Cape Ann 
  • Now, do you happen to have a machine to dry the damp, affected area? SERVPRO Beverly/Cape Ann has dehumidifiers, do you?
  • Ok, so you were able to dry everything perfectly…but now, mold growth is probably going to give you some problems as secondary damage.  SERVPRO Beverly/Cape Ann can sanitize after the cleaned up. What is the cost of your piece of mind?

Water damage is a daunting task and how do you know everything was dried and sanitized correctly? Have the professionals take care of it call (978) 927-8665 today.

Disasters never wait for the right time to strike, are you prepared?

9/19/2022 (Permalink)

Water damage happens quite frequently, the most common causes we see are from, failed supply lines, water heaters, leaking toilets, fridges & dishwashers or water coming from outside the home, or storm damages. 

What can you do to be prepared? SERVPRO of Beverly/Cape Ann is here to help with some steps you should follow

Know where all your main shutoffs are for your utilities

  1. Be sure that your Homeowners Insurance policy covers floods.

Many policies do not cover outside water source damages, from storms, irrigation systems, or city utilities lines. Call your insurance agent, before you have a loss. 

  1. Have regular inspections done, on your homes systems.

Keep up on necessary maintenance on your water heaters, softeners, fridge/freezers, wash machines, and dishwashers. Clean/replace filters regularly and check for any leaks or seepage on hoses, change hoses regularly. 

  1. Keep gutters and downspouts clear of debris, that can cause overflowing or a backup of water.
  2. Maintain trees & vegetation surrounding your home, so no unnecessary damages occur to foundations, gutters, window wells, water, or power lines. 
  3. Regularly check your water pressure and keep a close eye on your water bill, for fluctuation in water usage. 

We understand how stressful any type of loss can be. We pride ourselves customer service and quick response times. All our technicians are background checked and are certified through the IICRC. Their certifications range from Water Restoration Technician, Applied Structural Drying, Commercial Drying Specialist, and Applied Microbial Remediation Technician. Click the IICRC link to learn more about these certifications.

Have Questions about Water Damage?
Call SERVPRO of Beverly/Cape Ann today (978) 927-8665!

What is Lurking in that Water Damage?

9/15/2022 (Permalink)

Did you know that there are all types of categories when it comes to water losses that happen in your home or business? Most usually have no idea what this would refer to, but from a mitigation and insurance standpoint, it’s a pretty big deal.  

These categories of water loss determine the process necessary in cleanup, how dangerous they can be, and how to proceed.

There are three types of contamination:

Category 1

The first, Category 1, is sanitary water that typically comes from a broken pipe and doesn’t come in contact with any contaminants that could mix into it (i.e. a drain pipe, or sewer pipe from a toilet) and doesn’t pose a risk to your safety if you’re exposed to it but can still easily cause mold growth if not treated immediately.  

Category 2

Second, Category 2 water contains significant amounts of contaminants that may cause harm to a person should they come in contact. Flooding from your washing machine into your home, aquariums, or punctured waterbeds. After just two days, Category 2 water damage can easily become a Category 3.

Category 3

Lastly is Category 3, where the water is heavily contaminated by sewage. If water comes in from a sewer drain in any way, or back flows from the drains in your home, it requires extreme levels of caution. Professionals should be wearing protective gear to clean up those messes.

Our team is trained to take these situations very seriously. We have a response time of 1 hour or less to start the mitigation process immediately to keep it from becoming worse and spreading. That is why we are available 24 hours a day 7 days a week because you never know when something as serious as a Category 3 water loss will happen.

Here are some tips when going through any category of water loss:

Water damages happen quite frequently, some of the most common causes that we see are from: failed supply lines from a toilet or fridge, water coming from outside the home, or leaks in a bathroom or HVAC system.

When experiencing a water damage in your home you should:

-Shut off the water

-Call your insurance agent and plumber

-Call SERVPRO of Beverly/Cape Ann (978) 927-8665 to begin emergency services

When dealing with a water loss from a clean water source which is a Category 1 loss. Most of your building materials that are wet can be salvaged and restored to pre loss conditions, our team is trained to help dry and salvage important documents and items.

Helpful Tip

When shopping for a Homeowners Insurance policy, a good thing to consider is looking into a Flood policy. There have been many times that the cause of loss has been water from an outside water source and a regular home insurance policy does not cover flooding. Have an adjuster come out and help see if you are on a flood plain. Its always better to be safe than sorry!

Our team at SERVPRO of Beverly/ Cape Ann understands how stressful any type of loss can be. We pride ourselves on customer service and quick response times. All our technicians are background checked, drug tested, and are certified through the IICRC. Their certifications range from Water Restoration Technician, Applied Structural Drying, Commercial Drying Specialist, and Applied Microbial Remediation Technician.

Still have questions? Call SERVPRO of Beverly/Cape Ann at (978) 927-8665

Let SERVPRO of Beverly/Cape Ann take care of it!

9/15/2022 (Permalink)

Did you know that SERVPRO of Beverly/Cape Ann is here for you and your business 24 hours a day and 365 days a year? That means, when you happen to have an emergency that include things like water, fire, or storm emergencies, you’re not alone. It is so crucial to see to these unfortunate occurrences in a timely manner, whenever that may be, so that your home or business is protected, as well as your wallet!

SERVPRO of Beverly/Cape Ann is equipped to handle any job, big or small. Our Teams are trained to handle the worst scenario and live in the area so getting to you quick is easy! We fully take on our responsibility as a primarily emergency service company. This means that our technicians take great pride in making sure the job is handled the right way the first time so that other potential problems that can arise from the initial catastrophe never happen.

All SERVPRO branches are individually owned and operated franchises which means that every part of our team are going to do the best job that they can for you, your business and loved ones. We make every effort to listen and make your problem a thing of the past.

Call us today (978) 927-8665!!!

We specialize in Basement Cleaning After Water Damage

7/1/2022 (Permalink)

A basement can flood at any time, although most flooding occurs during heavy rainfall. Basements are inherently prone to flooding because they are at the lowest level of a building and are normally built partly or entirely below ground level. There are reasons why your basement could flood including:

  • A blocked or failed sewer lateral pipe.
  • Heavy rain causes surface water to pool around your home.
  • Storm sewer backup.
  • Foundation drainage failure. 
  • Water supply-line break or hot-water tank failure.

Have Questions about Basement Flooding? Call Us Today!

SERVPRO of Beverly/Cape Ann (978)927-8665

If flooded water is not handled quickly and properly it can jeopardize your health, safety, and cause severe damage to the structural integrity of your home. Remember: the longer you wait the worse the problem will get!

The bottom line: a flooded basement can jeopardize your health, safety, and your property. It's worth making a call to SERVPRO of Beverly/Cape Ann and letting our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals. 

We Are Flooded Basement Specialists:

  • We are available 24 Hours/7 days a week.
  • We're preferred vendor to many National Insurance Companies
  • We Bill the Insurance Directly- One less thing for you to worry about
  • Our technicians are Highly Trained in water Restoration Techniques.
  • We use s500 IICRC restoration standards. 
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today SERVPRO of Beverly/Cape Ann is ready to help (978)927-8665

24/7 Water Emergency Services

3/12/2022 (Permalink)

SERVPRO of Beverly/Cape Ann is available 24 hours a day for water emergencies, large or small.  When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

WE ANSWER THE PHONE READY TO HELP

CALL TODAY - 978-927-8665

We understand that when you call us, you may be feeling confused, stressed, and vulnerable.  You need an expert to guide you through the crisis. SERVPRO of Beverly/Cape Ann has the specific water damage training and experience to help you through this tough time.  We specialize in water damage restoration-in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency.  These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Beverly/Cape Ann

SERVPRO of Beverly/Cape Ann specializes in the cleanup and restoration of residential and commercial property after a fire, storm, or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular Industry certification, rest assured our staff is equipped with the knowledge to restore your property. 

SERVPRO of Beverly/ Cape Ann is open 24 Hours a Day 7 Days a Week (978) 927-8665

Water Damage is the Keystone of Our Business

3/1/2022 (Permalink)

Pipe overflowing Let SERVPRO of Beverly/Cape Ann help with those untimely water diasters

We at SERVPRO of Beverly/Cape Ann are trained in and know how to use the most up-to-date technology to answer the questions you may have regarding your water loss. With over 50 years’ experience call us at (978) 927-8665 to help answer your burning questions and to give you piece of mind. We use moisture monitoring equipment to effectively measure and document the drying process to ensure your property is dry. We handle all kinds of water issues from an overflowing toilet to "the ocean is now in my basement!”, and from roof leaks, burst water pipes, overflowing washing machines to failed sump pumps.  We deal with multiple types of surfaces, ranging from a concrete basement, to finished basement living areas with exotic hardwood flooring, custom tiles, custom carpet, and one-of-a-kind area rugs because water can find its way everywhere, we also often end up cleaning out basements. Quite frankly, the best way to get a jump on a good cleaning out of the basement happens to be the imminent threat of full destruction of your property and valuables.

Have Water or Flood Damage? Call SERVPRO of Beverly/Cape Ann (978) 927-8665

We’re Faster to Any Size Disaster

Immediate action is crucial when dealing with water damage. We work and live in the community so we can get to you quicker and get on top of the destruction and headache. As water damage specialists, we have the experience, expertise, and advanced training that enables us to get your property dried quickly and thoroughly. We use scientific drying principles and provide validation and documentation that your property is dry, and the job is complete.

We Use Advanced Drying Equipment and Techniques

Our advanced equipment helps to detect hidden moisture, extract the standing water quickly, and thoroughly clean and dry your home and belongings. We finish the job with professional deodorization and sanitizing agents for your comfort and safety. Every water disaster is different, from the amount of water to the level of contamination of the water. Each scenario requires a unique solution, but the general process stays the same. So, when that unfortunate water event happens to you call SERVPRO of Beverly/ Cape Ann!

SERVPRO of Beverly/Cape Ann is open 24/7 including Nights, Weekends and Holidays (978) 927-8665

Flooded Basement Cleanups are No Problem

2/22/2022 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. SERVPRO of Beverly/Cape Ann has the wherewithal and knowledge of how to get things back "Like it never even happened." There are many factors of why your basement could flood including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure

If standing water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Beverly/Cape Ann and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill the Insurance Directly – One Less Thing for You to Worry About
  • Our technicians are Highly Trained in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today –Make it "Like it never even happened." (978) 927-8665

Water Loss Timeline, What You Need to Know

2/4/2022 (Permalink)

water damage? graphic with water behind it Some factors happen quickly, but others linger and take time to develop

Flooding and water emergencies don’t work during regular business hours and neither do we. SERVPRO of Beverly/ Cape Ann provides emergency cleaning and restoration services 24 hours a day, 7 Days a week including Holidays. 

Faster To Any Size Disaster

Flooding and water damage is very invasive water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and much more. SERVPRO of Beverly/ Cape Ann arrives quickly and starts water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning restoration costs.

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and wrap.

Hours 1-24

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish. 
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spreads and stain.
  • A musty odor appears.

Hours 48 to a Week

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode. Furniture warps and shows signs of Mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More than A week

  • Restoration time and cost increase dramatically, replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, Mold growth, and biohazard contaminants pose serious risk to occupants.

SERVPRO of Beverly/ Cape Ann specializes in the cleanup and restoration of residential and commercial property. Our staff is equipped and trained extensively in water remediation with over 50 years of experience. Call today if you think you might be experiencing a water loss (978) 927-8665

Ice Dams, Are they Worth the Hype?

1/26/2022 (Permalink)

Descriptive illustration of an Ice Dam Ice Dams can cause major damage and happen in the coldest of months in New England

With such erratic temperatures in New England, especially living in the Northshore area of Massachusetts, Ice Dams can wreak havoc on your roof, eventually leading to interior damage! If your home should ever come under the damage to this type of ruin, SERVPRO of Beverly/Cape Ann is always here to help! Give us a call at (978) 927-8665.

What is an Ice Dam you say? An ice dam is a ridge of ice that forms at the edge of a roof and prevents melting snow (water) from draining off the roof. The water that backs up behind the dam can leak into a home and cause damage to walls, ceilings, insulation, and other areas. Moisture entering the home from ice dams can lead to the growth of mold and mildew. Nonuniform roof surface temperatures lead to ice dams.

Factors Leading to Ice Dams:

  • Heat loss from a house, snow cover and outside temperatures interact to form ice dams.
  • Freezing Temperatures (below 32° Fahrenheit) with snow on roof that is not cleared off.
  • The snow on a roof surface that is above freezing will melt. As water flows down the roof it reaches the portion of the roof that is below 32F and freezes. This causes the ice dam.
  • The dam grows as it is fed by the melting snow above it, but it will limit itself to the portions of the roof that average below 32F. So, the water above backs up behind the ice dam and remains a liquid.

This water finds cracks and openings in the exterior roof covering and flows into the attic space. From the attic it could flow into exterior walls or through the ceiling insulation and stain the ceiling finish. SERVPRO of Beverly/Cape Ann knows how to trap and extract the water left behind and mold from previous ice dams that were previously unseen and not delt with. How do nonuniform temperatures on the roof surface help create these pockets of water?

Heat from the House:

Heat from the house travels to the roof surface in three ways: conductionconvection, and radiation

  • Conduction is heat energy traveling through a solid. A good example of this is the heating of a cast iron frying pan. The heat moves from the bottom of the pan to the handle by conduction.
  • If you put your hand above the frying pan, heat will reach it by the other two methods. The air right above the frying pan is heated and rises. The rising air carries heat/energy to your hand. This is heat transfer by convection.
  • Heat also transfers from the hot pan to your hand by electromagnetic waves and this is called radiation. Another example of radiation is to stand outside on a bright sunny day and feel the heat from the sun. This heat transfers from the sun to you by

Convection and radiation heat transfer can be reduced by adding insulation. This will make the top surface temperature of the insulation closer to surrounding attic temperatures directly affecting convection and radiation from this surface.

Other Sources of Heat Loss:

  • Heat Loss from Leakage
  • Exhaust Systems
  • Chimneys

All these different ways that lead to nonuniform temperatures should always be checked out by the professionals. Anyone on the roof during the winter or performing work on the roof from below risks injury and may cause damage to the roof and house. Whenever a house is tightened up, ventilation systems, exhausting devices and combustion devices must have enough air to operate safely and effectively. But when these factors go unseen always know that SERVPRO of Beverly/Cape Ann has your back with the clean up and restoration of your home during the coldest of months. Call us Today at (978) 927-8665

24 Hour Emergency Water Damage Service

9/15/2021 (Permalink)

SERVPRO of Beverly/ Cape Ann is available 24 hours a day 365 days a year for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage. With our faster to any size disaster business motto SERVPRO of Beverly/ Cape Ann is here to get you back on your feet in no time!

What makes SERVPRO of Beverly/ Cape Ann faster to any size disaster?

Easy! Here at SERVPRO of Beverly/ Cape Ann we fully embrace our responsibility as an emergency service company. Every single one of our employees takes great pride in making sure they do everything they can to get your home or business back in order as quickly and safely as possible without compromising quality!

Call us today (978) 927-8665!!!

Let us Help You!

9/8/2021 (Permalink)

We see a lot of people try to get rid of a sizable water damage themselves to try and save money. But in the end, it may cost you more trying to do it by yourself. 

Let's take a look at what you will need to do to handle a water cleanup yourself.

  • You have to remove all the excess water. You might be able to handle this one if you or a neighbor has a wet vac or a submersive pump. SERVPRO Beverly/Cape Ann has professional extraction equipment.
  • So that pump got you out of the jam, make sure it got ALL the water cleaned up. So that means getting out your infrared camera to help to see what is intrusive. Oh you don't have one laying around? SERVPRO Beverly/Cape Ann can help.
  • Now you have to dry the area that had all that water.SERVPRO Beverly/Cape Ann has dehumidifiers, do you?
  • Ok you got it bone dry (took a bit but you got it) but now mold is probably going to give you some problems as secondary damage.  SERVPRO Beverly/Cape Ann can sanitize when cleaned up - it will be a more comforting feeling knowing this was done. 

We really can help you out, please call SERVPRO from the start to come handle your water damages 978-927-8665.

Flooded Basement Cleanup and Restoration!

9/8/2021 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - 978.927.8665

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Beverly/Cape Ann and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Disasters never wait for the right time to strike. Are you prepared if you experience a loss due to water?

9/2/2021 (Permalink)

Water damage happens quite frequently, the most common causes we see are from, failed supply lines, water heaters, leaking toilets, fridges & dishwashers or water coming from outside the home, or storm damages. 

What can you do to be prepared? SERVPRO of Beverly/ Cape Ann is here to help with some steps you should follow

* Know where all your main shut off(s) are for your utilities!

  1. Be sure that your Home Owners Insurance policy covers floods.

Many policies do not cover outside water source damages, from storms, irrigation systems, or city utilities lines. Call your Insurance agent, before you have a loss. 

  1. Have regular inspections done, on your homes systems.

Keep up on necessary maintenance on your water heaters, softeners, fridge/freezers, wash machines, and dishwashers. Clean/replace filters regularly and check for any leaks or seepage on hoses, change hoses regularly. 

  1. Keep gutters and downspouts clear of debris,that can cause overflowing or a back up of water.
  2. Maintain trees & vegetation surrounding your home,so no unnecessary damages occur to foundations, gutters, window wells, water or power lines. 
  3. Regularly check your water pressure and keep a close eye on your water bill,for fluctuation in water usage. 

We understand’s how stressful any type of loss can be. We pride ourselves customer service and quick response times. All our technicians are background checked and are certified through the IICRC. Their certifications range from Water Restoration Technician, Applied Structural Drying, Commercial Drying Specialist, and Applied Microbial Remediation Technician. Click the IICRC link to learn more about these certifications.

Have Questions about Water Damage?
Call SERVPRO of Beverly/ Cape Ann today (978) 927-8665!

What is Lurking in that Water Damage?

9/2/2021 (Permalink)

If you’ve ever had a flood in your home, you may have heard the term “category” followed by a number. For most homeowners, that doesn’t really mean a whole lot, but from a mitigation perspective, it means a whole lot.

Categories of water determine the process necessary to clean up and how careful you should be in dealing with the mess.

Three Types of Contamination

Category 1

There are three categories of water that can infiltrate your home or business. The first, Category 1, is sanitary water that typically comes from a broken pipe and doesn’t come in contact with any contaminants that could mix into it. It doesn’t pose a risk to your safety if you’re exposed to it but can still easily cause mold if not treated immediately.  

Category 2

This water contains significant amounts of contaminants that may cause harm to a person should they come in contact. Flooding from your washing machine into your home, or aquariums, or punctured waterbeds. This water could already harbor bacteria and shouldn't touch your skin and should quickly be taken care of to prevent further issues.  After just two days, Cat 2 water damage can easily become a Category 3.

Category 3

This water is heavily contaminated by sewage. If water comes in from a sewer drain in any way, or back flows from the drains in your home, it requires extreme levels of caution. Toxins and pathogens are extremely harmful to humans and pets and should be treated with the utmost care. Professionals should be wearing protective gear to clean up those messes.

Our expert team takes these situations very seriously. We have a response time of 1 hour or less to start the water damage repair process to keep it from spreading and worsening. We’re available 24/7 to protect your home, you, and your family.

Water Loss Tips

Water damages happen quite frequently, some of the most common causes that we see are from: failed supply lines from a toilet or fridge, water coming from outside the home, or leaks in the home bathroom.

When experiencing a water damage in your Essex County home you should first:

-Shut off the water

-Call your insurance agent

-Call SERVPRO of Beverly/ Cape Ann at (978) 927-8665 to begin emergency services

When dealing with a water loss from a clean water source which is considered to be a Category 1 loss. Most of your building materials that are wet can be salvaged and restored to preloss conditions. We have the ability to dry and salvage important documents due to water loss.

Helpful Tip

When shopping for a Home Owners Insurance policy a thing to consider is looking into a Flood policy. There have been many times that the cause of loss has been water from an outside water source. In result the insurance policy didn’t cover the loss and the owner was responsible for the cost.

Our team at SERVPRO of Beverly/ Cape Ann understands how stressful any type of loss can be. We pride ourselves on customer service and quick response times. All our technicians are background checked, drug tested, and are certified through the IICRC.

Their certifications range from Water Restoration Technician, Applied Structural Drying, Commercial Drying Specialist, and Applied Microbial Remediation Technician. Click the IICRC link to learn more about these certifications.

Have any questions call SERVPRO of Beverly/ Cape Ann at (978) 927-8665

We Specialize in Flooded basement Cleaning!!

7/1/2021 (Permalink)

A basement can flood at any time, although most flooding occurs during heavy rainfall. Basements are inherently prone to flooding because they are at the lowest level of a building and are normally built partly or entirely below ground level. There are reasons why your basement could flood including:

  • A blocked or failed sewer lateral pipe.
  • Heavy rain causes surface water to pool around your home.
  • Storm sewer backup.
  • Foundation drainage failure. 
  • Water supply-line break or hot-water tank failure.

Have Questions about Basement Flooding?

Call us Today 978-927-8665

If flooded water is not handled quickly and properly it can jeopardize your health, safety, and cause severe damage to your home's structure. Remember the longer you wait the worse the problem will get.

The bottom line a flooded basement can jeopardize your health, safety and your home's integrity. It's worth making a call to SERVPRO of Beverly/Cape Ann and letting our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals. 

We Are Flooded Basement Specialists:

  • We are available 24 Hours/7 days a week.
  • We're preferred vendor to many National Insurance Companies
  • We Bill the Insurance Directly- One less thing for you to worry about
  • Our technicians are Highly Trained in water Restoration Techniques.
  • We use s500 IICRC restoration standards. 
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today SERVPRO of Beverly/ Cape Ann is ready to help 978-927-8665

Water Damage is the Keystone of our Business.

3/2/2021 (Permalink)

We are trained in and know how to use technology to answer the questions you may have regarding your water loss.  This is exactly what we do-call us and put your mind at ease!  978-927-8665. We use moisture monitoring equipment to effectively measure and document the drying process to ensure your property is dry!  We handle all kinds of water issues from an overflowing toilet to "the ocean is now in my basement!", to roof leaks to burst water pipes to overflowing washing machines to failed sump pumps.  And, surfaces that range from a concrete basement to entirely finished basement living areas to exotic hardwood flooring  to custom tiles, custom carpet and one of a kind area rugs.  Because water finds it's way everywhere, we also often times end up cleaning out basements. I have been told by many homeowners that having the water issue in their basement sure made easy work of the basement clean out!

Have Water or Flood Damage?

978-927-8665

We’re Faster to Any Size Disaster

Immediate action is crucial when dealing with water damage. With over 1,700 U.S. and Canadian Franchise locations, we are strategically positioned to be faster to any size water emergency, so Beverly residents can expect an immediate response, day or night.

We’re Highly Trained Water Damage Specialists

As water damage specialists, we have the experience, expertise, and advanced training that enables us to get your property dried quickly and thoroughly. We use scientific drying principles and provide validation and documentation that your property is dry and the job is complete. Learn about our water damage training and certificates.

We Use Advanced Drying Equipment and Techniques

Our advanced equipment helps to detect hidden moisture, extract the standing water quickly, and thoroughly clean and dry your home and belongings. We finish the job with professional deodorization and sanitizing agents for your comfort and safety.

Our Water Damage Restoration Process

Every water disaster is different, from the amount of water to the level of contamination of the water. Each scenario requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

SERVPRO of Beverly/ Cape Ann is open 24/7 including weekends and Holidays 978-927-8665

24/7 Water Emergency Services

3/2/2021 (Permalink)

SERVPRO of Beverly/Cape Ann is available 24 hours a day for water emergencies, large or small.  When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

WE ANSWER THE PHONE READY TO HELP

CALL TODAY - 978-927-8665

We understand that when you call us, you may be feeling confused, stressed, and vulnerable.  You need an expert to guide you through the crisis. SERVPRO of Beverly/Cape Ann has the specific water damage training and experience to help you through this tough time.  We specialize in water damage restoration-in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency.  These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

    About SERVPRO of Beverly/Cape Ann

    SERVPRO of Beverly/Cape Ann specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. 

SERVPRO of Beverly/ Cape Ann is open 24 Hours a Day 7 Days a Week 978-927-8665

Water loss Timeline, What You Need To Know

3/2/2021 (Permalink)

Flooding and water emergencies don't wait for regular business and neither do we. SERVPRO of Beverly/ Cape Ann provides emergency cleaning and restoration services 24 hours a day, 7 Days a week including Holidays. 

faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and much more. SERVPRO of Beverly/ Cape Ann arrives quickly and starts water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning restoration costs. 

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and wrap.

Hours 1-24

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish. 
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spreads and stain.
  • A musty odor appears.

Hours 48 to a Week

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode. Furniture warps and shows signs of Mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazzard contamination is possible.

More than A week

  • Restoration time and cost increase dramatically, replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, Mold growth, and bio-hazard contaminants pose serious risk to occupants.

About SERVPRO of Beverly/ Cape Ann

SERVPRO of Beverly/ Cape Ann specializes in the cleanup and restoration of residential and commercial property. Our staff is equipped and Highly Trained in water restoration.

Our TES Trailer can Provide you Heat

3/2/2021 (Permalink)

SERVPRO of Beverly/ Cape Ann provide heat and power if you there is a power outage in our community, we are locally owned and operated so we can be faster to any size disaster. Eliminate the possibility of frozen pipes, water damage, mold damage and other related damages with a simple fix.  Call us and we will deliver and set up our TES trailer to have you back up and running with heat in no time!

There are many situations to use this magical trailer.  We recently used it for a multi-unit residential building to aid in drying some of the materials and contents.

During last winter's storms it was used to stabilize a home from further water damage during a period of power outage and sub zero weather.  Had the trailer not been set up to heat this home, the house, materials and contents would have never dried.  The entire home would have resembled a frozen snowball. And when this is the word used to describe your home, that is not good! 

Storms can bring High Winds, Floods, Surges, Power Outages and much more, SERVPRO of Beverly/ Cape Ann is here in your community no matter what time of day or night including Weekends and holidays.

Let us provide temporary heat where you need it. Protect your investment! 

Call us today if you occur a power outage due to flooding, we are here for you 978-927-8665

Water Damage Emergency

1/20/2021 (Permalink)

In late September SERVPRO of Beverly/ Cape Ann became aware that Northshore Education Consortium School in Beverly needed fast emergency services right away, after their water tank on the roof starting leaking through 3 floors causing devastating flooding throughout the school. SERVPRO of Beverly/ Cape Ann was onsite within the hour to help a neighbor in our community. We knew the importance of getting the school back up and running so the children can get back to class. We stayed with Northshore Education Consortium from start to finish, taking every precaution possible due to the COVID-19 pandemic. Working with their insurance, managing all aspects of work including subcontractors. 

SERVPRO of Beverly/ Cape Ann is Honored to have helped such an important institution in their time of need. 

SERVPRO of Beverly/ Cape Ann is open 24 hours a day 7 days a week including weekends and holidays, call us if you need emergency services @ 978-927-8665 

Our Water Restoration Process

9/14/2020 (Permalink)

Here at SERVPRO of Beverly/ Cape Ann Knows what it takes to take on water damage, Were Highly Trained in Water Restoration it is the keystone of our business. We handle all kinds of water issues and overflowing toilet, roof leaks, a burst water pipe, sump pump failure, flooded basements. SERVPRO of Beverly/ Cape Ann is here for you in your time of need no matter the day or time were open 24 hours a day and 7 days a week.

HAVE WATER OR FLOOD DAMAGE

Give us a call 978-927-8665.

We're Faster to Any Size Disaster!

Immediate action is crucial when dealing with water damage. SERVPRO has over 1,700 U.S and Canadian franchise locations. We are strategically positioned to be faster  to any size disaster. 

WE'RE HIGHLY TRAINED WATER DAMAGE SPECIALIST 

As a water damage specialist we have the experience, expertise, and advanced training that enables us to get your property dried quickly and thoroughly. We use scientific drying principles and provide validation and documentation that your property is dry and the job is complete.

WE USE ADVANCED DRYING EQUIPMENT AND TECHNIQUES

Our advanced equipment helps to detect hidden moisture, extract the standing water quickly, and thoroughly clean and dry your home and belongings. We finish the job with professional deodorization and sanitizing agents for your comfort and safety. 

Call us Today here at SERVPRO of Beverly/ Cape Ann at 978-927-8665 were here for you no matter what time of day it is.   

Plan Ahead

9/8/2020 (Permalink)

With Hurricane Season very active this year, SERVPRO of Beverly/ Cape Ann wants you to have some information. Hurricanes are dangerous and can cause major damage because of Storm Surge, Wind Damage, and Flooding. They can happen along any U.S coast or in any territory in the Atlantic or Pacific oceans. Storm Surge is historically the leading cause of Hurricane-Related deaths in the United States.

Know your Hurricane Risk. 

Hurricanes are not just a coastal problem. Find out how Rain, Wind, Water could happen where you live so you can start preparing now.

Make an Emergency Plan.

Make sure everyone in your household knows and understands your Hurricane plan. Discuss the latest Center for Disease Control (CDC) guidance on coronavirus (COVID-19), and how it may affect your Hurricane planning, and don't forget a plan for the Office, and Children learning.

Gather Supplies.

Have enough supplies for your household to include Medications, Disinfectants supplies, Cloth face coverings, Pet supplies in your Go bag or in your car trunk.

Those with Disabilities. 

If you or anyone in your household is an individual with a disability, identify if you may need additional help during an emergency.

Know your Evacuation Zone.

You may have to evacuate quickly due to a Hurricane. Practice with your household, pets, and identify where you will stay.

Recognize Warnings and Alerts.

Have several ways to receive alerts and receive real-time alerts from the national weather service for up to five locations nationwide. 

Review important Documents. 

Make sure your insurance policies and personal documents like "ID" are up to date. Make copies and keep them in a secure password protected digital space.

Strengthen your Home.

De-clutter drains and gutters, bring in outside furniture, consider Hurricane shutters.

Get Tech Ready.

Keep your cellphone charged when you know a Hurricane is in the forecast and purchase back-up charging devices to power electronics. 

Help your Neighborhood. 

Check with your neighbors, Senior Adults or those who may need additional help.

Prepare your Business.

Make sure your business has a continuity plan to continue operating when disaster strikes. 

Remember  SERVPRO of Beverly/ Cape Ann Is open 24/7 Including weekends and Holidays.

When Disaster Strikes

9/8/2020 (Permalink)

SERVPRO of Beverly/ Cape Ann is getting ready for winter months ahead, so we put together some information that would be helpful. Make a plan today, your family may not be together if a disaster strikes, so it is important to know which types of disasters could affect your area. Know how you'll contact one and another and reconnect if separated. Establish a family meeting place that's familiar and easy to find. 

Step One: 

  1. Put a plan together by discussing the questions below with your family and friends to start your emergency plan. 
  2. How will I receive Emergency Alerts and Warnings?
  3. What is my shelter plan?
  4. What is my Evacuation route?
  5. What is my Family communication plan?
  6. Do I to update my Emergency preparedness kit?
  7. Check with the Center for Disease Control (CDC) and update my Emergency plans due to Coronavirus.

Step Two: 

  • As you prepare your plan tailor your plans and supplies to your specific daily living needs and responsibilities. Discuss your needs and responsibilities and how a network can assist each other with communication, care of children, pets or specific needs like operating medical equipment. Create your own personal network for specific areas where you need assistance. Keep in mind some of these factors when developing your plan. 
  • Different ages of members within your household.
  • Responsibilities for assisting others. 
  • Locations frequented.
  • Dietary needs.
  • Medical needs including prescriptions and equipment.
  • Languages spoken.
  • Pets or service animals.
  • Household with school aged children. 

Make sure to practice with your family 

# 1 Choice in Water Restoration Services!

9/2/2020 (Permalink)

SERVPRO of Beverly/Cape Ann is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help Call Today: 978-927-8665

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Beverly/Cape Ann has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)? SERVPRO of Beverly/Cape Ann specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO™s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property
  • About SERVPRO of Beverly/Cape Ann

Emergency Services 24 Hours a day 7 Days a week

9/2/2020 (Permalink)

SERVPRO of Beverly/Cape Ann is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 978-927-8665

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Beverly/Cape Ann has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Beverly/Cape Ann

SERVPRO of Beverly/Cape Ann specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

What To Do When Your Basement Floods

7/13/2020 (Permalink)

A basement can flood at anytime, Although flooding most occurs during heavy rainfall, Basements are inherently prone to flooding because they are the lowest level of a building and normally built partly or entirely below ground level. There are number of reasons why your basement can flood.

  • A blocked or failed sewer lateral pipe.
  • Heavy rain causes surface water to pool around your home.
  • Storm sewer backup
  • Foundation drainage failure.
  • Water supply-line break or a hot water tank failure.
  • and many more

SERVPRO of Beverly/ Cape Ann specializes in storm and flood damage restoration, our highly trained crews are ready to respond 24/7 to a storm or flood damage in our community. SERVPRO of Beverly/ Cape Ann can restore your property to its pre-storm condition.

Have any questions about basement flooding?

Call us today at 978-927-8665 We are here to help!

We Specialize in Flooded basement Cleaning!!

3/16/2020 (Permalink)

A basement can flood at any time, although most flooding occurs during heavy rainfall. Basements are inherently prone to flooding because they are at the lowest level of a building and are normally built partly or entirely below ground level. There are reasons why your basement could flood including:

  • A blocked or failed sewer lateral pipe.
  • Heavy rain causes surface water to pool around your home.
  • Storm sewer backup.
  • Foundation drainage failure. 
  • Water supply-line break or hot-water tank failure.

Have Questions about Basement Flooding?

Call us Today 978-927-8665

If flooded water is not handled quickly and properly it can jeopardize your health, safety, and cause severe damage to your home's structure. Remember the longer you wait the worse the problem will get.

The bottom line a flooded basement can jeopardize your health, safety and your home's integrity. It's worth making a call to SERVPRO of Beverly/Cape Ann and letting our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals. 

We Are Flooded Basement Specialists:

  • We are available 24 Hours/7 days a week
  • We're preferred vendor to many National Insurance Companies
  • We Bill the Insurance Directly- One less thing for you to worry about
  • Our technicians are Highly Trained in water Restoration Techniques
  • We use s500 IICRC restoration standards 
  • Advanced Inspection And Extraction Equipment

Basement Flooded? Call Us Today SERVPRO of Beverly/ Cape Ann is ready to help 978-927-8665

If Disaster Strikes Will You Be Ready?

3/16/2020 (Permalink)

No matter what Season it is unexpected Disaster's can happen. It's Important to Prepare before a disaster occurs. Consider the following step's to help you better prepare for an emergency situation. Here is some Tip's,

  • Sign up for local alert's and warning's, download apps and/ or check access for wireless emergency alert's
  • Develop and test emergency communication plan's
  • Assemble or update emergency supplies 
  • Learn about local hazard's and conduct a drill to practice emergency response actions
  • Participate in preparedness discussion, training, or class
  • Plan with neighbors to help each other and share resources
  • Document property and obtain appropriate insurance for relevant hazards
  • Make property improvements to reduce potential injury and property damage

Emergencies can happen anytime to anyone. Take action now to protect yourself and your property!!

Call SERVPRO of Beverly/ Cape Ann  978-927-8665. We Are Open 24/7 Including Holidays and Weekends. 

Let Us Help You

3/11/2020 (Permalink)

We see a lot of people try to get rid of a sizable water damage themselves to try and save some money. But in the end, it may cost you more trying to do it by yourself.

Let's take a look at what you will need to do to handle a water cleanup yourself.

  • You have to remove all the excess water, You might be able to handle this one if you or a neighbor has a wet vac or a submersive pump.

   SERVPRO of Belverly/ Cape Ann has professional extraction equipment.

  • So that pump got you out of a jam, make sure it got all the water cleaned up. so that means getting out your infrared camera to help see what is intrusive. 

Oh you don't have one laying around? SERVPRO of Beverly/ Cape Ann can help out.

  • Now you have it bone dry, took a bit but you got it done. But now mold is probably going to give you some problems as a secondary damage. 

SERVPRO of Beverly/ Cape Ann can sanitize when cleaned up- It will be a more comforting feeling knowing this was done.

SERVPRO of Beverly/ Cape Ann can really help you out, please give us a call 978-927-8665

Restore you Floors?

3/11/2020 (Permalink)

The best equipment for your water damage

Pictured here are floor drying mats, we are constantly training our crews to use the best solutions in resolving your water damage.

Any type of water damage has potential to cause serious structural and indoor air quality problems if not properly taken care of.

The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. SERVPRO of Beverly/ Cape Ann has the equipment, training, and experience to find and dry unseen water before secondary damage occurs. The proper equipment make a Huge difference in reducing the damage expense during a Fire or Water loss. SERVPRO of Beverly/ Cape Ann will answer your call with fast action and a full arsenal of drying equipment. Here are a few tools used by our technicians

  • Moisture Sensors are used to detect moisture in carpets, baseboards, walls, the moisture tester provides accurate readings, allowing us to monitor the drying time.
  • Thermometers measure temperature and relative humidity. When armed with this information SERVPRO of Beverly/ Cape Ann can calculate and create an environment most conclusive to drying.

SERVPRO of Beverly/ Cape Ann can help 978-927-8665.  

Do's & Don't for Water Damage - Manchester, MA

9/16/2019 (Permalink)

No one wants to come home to a flooded basement or to wake up to the sound of a broken pipe spraying water on valuable furniture and household possessions. However, the possibility of water damage occurring in your Seekonk home is very real. Whether it is a pipe burst or a weather-related issue, it is important to arm yourself with some basic knowledge to deal with this type of emergency before it happens.

Here are a few tips to help in the event of water damage in your Massachusetts home:

  • First, ascertain whether it safe to stay in the house.
  • Make sure there are no active electrical devices or outlets immersed in or near the water.
  • Note that wet floors are slippery and “slip and fall” hazards are some of the most prevalent concerns.
  • Keep in mind that wet materials can be VERY heavy.
  • Have your plumber’s phone number ready and available.
  • Contact your SERVPRO Professionals at SERVPRO of Beverly/Cape Ann at 978-927-8665 for complete restoration.

While waiting for your SERVPRO Professional to reach your location, here is what you CAN do:

  • Shut off the water
  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air condition on for maximum drying in the Summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects and other prized possessions to a safe, dry place
  • Gather loose items from floors.

What NOT to do After Flooding:

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.

Call SERVPRO of Beverly/ Cape Ann for ALL Your Water Damage Restoration-We are the Professionals!

978-927-8665

Cleaning Up the Mess After a Flood and Sewer Damage

9/16/2019 (Permalink)

toilet and corner shower stall with sewage on tile floor Bathroom Water Loss

Cleaning up areas of your home after flooding and sewer damage is awful no matter what, but cleaning up the bathroom can be especially tedious. If you ever face a sewage backup in your bathroom, there are a few things that are helpful to know to speed proper cleanup and ensure a safe and sanitary home in Beverly, MA.

1. Call for Help

If you suspect you have damaged sewer lines, call your sewage company to schedule an inspection. To protect your home from future mold or rot issues after a toilet overflow, call flood damage remediation experts. Only with the help of professional water removal specialists can you rest assured that floodwater has not crept into places you can’t see to wreak havoc.

2. Dry the Area

Though you may be tempted to sanitize your bathroom immediately after a toilet overflows, you should not do so before you start drying out the affected area. Whether you are dealing with a flooded toilet or an entire flooded basement, the first thing you should do is utilize heavy duty vacuums, drainage systems and fans to remove all the water.

3. Sanitize

After drying the area, sanitize it as best you can. Floodwater resulting from sewer damage can be toxic, so be thorough in your cleaning processes. Once the area is dry from the first round of sanitizer, you should plan to disinfect it one more time.

4. Dehumidify

The presence of excess water in a bathroom often welcomes lingering humidity, which only encourages mold growth in spaces affected by sewer water. During the process of drying, sanitizing and restoring, you should be sure that a dehumidifier is always running.

Cleaning up the aftermath of sewer damage doesn’t have to be a nightmare. By getting a head start on the problem and calling in the professionals, you can have your home clean and dry again in no time.

Visit https://www.SERVPRObeverlycapeann.com/ for your water loss emergency. SERVPRO of Beverly/ Cape Ann is here for you.

Water Damage Do's & Dont's - Rockport,MA

12/10/2018 (Permalink)

No one wants to come home to a flooded basement or to wake up to the sound of a broken pipe spraying water on valuable furniture and household possessions. However, the possibility of water damage occurring in your Seekonk home is very real. Whether it is a pipe burst or a weather-related issue, it is important to arm yourself with some basic knowledge to deal with this type of emergency before it happens.

Here are a few tips to help in the event of water damage in your Massachusetts home:

  • First, ascertain whether it safe to stay in the house.
  • Make sure there are no active electrical devices or outlets immersed in or near the water.
  • Note that wet floors are slippery and “slip and fall” hazards are some of the most prevalent concerns.
  • Keep in mind that wet materials can be VERY heavy.
  • Have your plumber’s phone number ready and available.
  • Contact your SERVPRO Professionals at SERVPRO of Beverly/Cape Ann at 978-927-8665 for complete restoration.

While waiting for your SERVPRO Professional to reach your location, here is what you CAN do:

  • Shut off the water
  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air condition on for maximum drying in the Summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects and other prized possessions to a safe, dry place
  • Gather loose items from floors.

What NOT to do After Flooding:

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.

Call SERVPRO of Beverly/Cape Ann for ALL Your Water Damage Restoration Professionals

12/3/2018 (Permalink)

Water, Water Everywhere!

Water Damage Restoration is the Keystone of our Business at SERVPRO of Beverly/Cape Ann!

We are trained in and know how to use technology to answer the questions you may have regarding your water loss.  This is exactly what we do-call us and put your mind at ease!  978-927-8665. We use moisture monitoring equipment to effectively measure and document the drying process to ensure your property is dry!  We handle all kinds of water issues from an overflowing toilet to "the ocean is now in my basement!", to roof leaks to burst water pipes to overflowing washing machines to failed sump pumps.  And, surfaces that range from a concrete basement to entirely finished basement living areas to exotic hardwood flooring  to custom tiles, custom carpet and one of a kind area rugs.  Because water finds it's way everywhere, we also often times end up cleaning out basements. I have been told by many homeowners that having the water issue in their basement sure made easy work of the basement clean out!

Beverly, Hamilton, Wenham,Rockport,Beverly Farms,Prides Crossing,Gloucester, Manchester, Essex, Magnolia, Montserrat:

Have Water or Flood Damage?

978-927-8665

Why Choose SERVPRO of Beverly / Cape Ann?https://www.SERVPRObeverlycapeann.com/water-damage-restoration

 

We’re Faster to Any Size Disaster

Immediate action is crucial when dealing with water damage. With over 1,700 U.S. and Canadian Franchise locations, we are strategically positioned to be faster to any size water emergency, so Beverly residents can expect an immediate response, day or night.

Learn More

 

We’re Highly Trained Water Damage Specialists

As water damage specialists, we have the experience, expertise, and advanced training that enables us to get your property dried quickly and thoroughly. We use scientific drying principles and provide validation and documentation that your property is dry and the job is complete. Learn about our water damage training and certificates.

Learn More

 

We Use Advanced Drying Equipment and Techniques

Our advanced equipment helps to detect hidden moisture, extract the standing water quickly, and thoroughly clean and dry your home and belongings. We finish the job with professional deodorization and sanitizing agents for your comfort and safety.

Learn More

Our Water Damage Restoration Process

Every water disaster is different, from the amount of water to the level of contamination of the water. Each scenario requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Call SERVPRO of Beverly/Cape Ann for ALL Your Water Damage Restoration Professionals

12/3/2018 (Permalink)

Water Damage Restoration is the Keystone of our Business at SERVPRO of Beverly/Cape Ann!

We are trained in and know how to use technology to answer the questions you may have regarding your water loss.  This is exactly what we do-call us and put your mind at ease!  978-927-8665. We use moisture monitoring equipment to effectively measure and document the drying process to ensure your property is dry!  We handle all kinds of water issues from an overflowing toilet to "the ocean is now in my basement!", to roof leaks to burst water pipes to overflowing washing machines to failed sump pumps.  And, surfaces that range from a concrete basement to entirely finished basement living areas to exotic hardwood flooring  to custom tiles, custom carpet and one of a kind area rugs.  Because water finds it's way everywhere, we also often times end up cleaning out basements. I have been told by many homeowners that having the water issue in their basement sure made easy work of the basement clean out!

Beverly, Hamilton, Wenham,Rockport,Beverly Farms,Prides Crossing,Gloucester, Manchester, Essex, Magnolia, Montserrat:

Have Water or Flood Damage?

978-927-8665

Why Choose SERVPRO of Beverly / Cape Ann?https://www.SERVPRObeverlycapeann.com/water-damage-restoration

 

We’re Faster to Any Size Disaster

Immediate action is crucial when dealing with water damage. With over 1,700 U.S. and Canadian Franchise locations, we are strategically positioned to be faster to any size water emergency, so Beverly residents can expect an immediate response, day or night.

Learn More

 

We’re Highly Trained Water Damage Specialists

As water damage specialists, we have the experience, expertise, and advanced training that enables us to get your property dried quickly and thoroughly. We use scientific drying principles and provide validation and documentation that your property is dry and the job is complete. Learn about our water damage training and certificates.

Learn More

 

We Use Advanced Drying Equipment and Techniques

Our advanced equipment helps to detect hidden moisture, extract the standing water quickly, and thoroughly clean and dry your home and belongings. We finish the job with professional deodorization and sanitizing agents for your comfort and safety.

Learn More

Our Water Damage Restoration Process

Every water disaster is different, from the amount of water to the level of contamination of the water. Each scenario requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Emergency Water Damage Service: WE WORK HOLIDAYS, 24 hours a day, 7 days a week for you!

11/13/2018 (Permalink)

Water Damage knows no Holidays! We are available 24/7 for your water damage emergencies!https://www.SERVPRObeverlycapeann.com/water-cleanup

SERVPRO of Beverly/Cape Ann is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today: 978-927-8665

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Beverly/Cape Ann has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Beverly/Cape Ann

SERVPRO of Beverly/Cape Ann specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO™s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property

24 Hour Emergency Water Damage Service for Cape Ann Residents

11/1/2018 (Permalink)

Water damage coming from the floor above you!

SERVPRO of Beverly/Cape Ann is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help Call Today: 978-927-8665

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Beverly/Cape Ann has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?SERVPRO of Beverly/Cape Ann specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO™s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property
  • About SERVPRO of Beverly/Cape Ann

Faster to you Rockport Water Damage Event

5/16/2018 (Permalink)

A water pipe break caused this basement in Rockport to flood. This before picture shows the mess left behind after all water had receded.

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Beverly/Cape Ann provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Beverly/Cape Ann arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 978-927-8665

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Beverly/Cape Ann

SERVPRO of Beverly/Cape Ann specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Restore your Floors?

1/25/2018 (Permalink)

The Best Equipment for Your Water Damage

Pictured here are floor drying mats. We are constantly training our crews to use the best solutions in resolving your water damage.

Any type of water damage has the potential to cause serious structural and indoor air quality  problems if not properly taken care of.

The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. SERVPRO® of Beverly/Cape Ann has the equipment, training and experience to find and dry unseen water before secondary damages occur. The proper equipment makes a measurable difference in reducing the damage expense during a fire or water loss. SERVPRO® of Beverly/Cape Ann will answer your call with fast action and a full arsenal of drying equipment. Here are a few of the tools used by your local SERVPRO® of Beverly/Cape Ann Professionals.

  • Moisture Sensors are used to detect moisture in carpets, baseboards and Moisture Meters (pictured) are used to determine the actual moisture content of various materials. The moisture tester provides accurate readings, allowing the SERVPRO® of Beverly/Cape Ann Professionals to monitor the drying process.
  • Thermohygrometers measure temperature and relative humidity. When armed with this information, SERVPRO® of Beverly/Cape Ann can calculate and create an environment most conclusive to drying.

SERVPRO® of Beverly/Cape Ann (978-927-8665) has the training and equipment to help make it "Like it never even happened."

Sensing Water Damage In Your Home That You Cannot See

1/25/2018 (Permalink)

Even small water damages have the potential to cause serious structural and indoor  air quality  issues  over time.

The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. SERVPRO® of Beverly/Cape Ann has the equipment, training and experience to find and dry unseen water before secondary damages occur. The proper equipment makes a measurable difference in reducing the damage expense during a fire or water loss. When time matters, technology and equipment must be counted on to perform. SERVPRO® of Beverly/Cape Ann will answer your call with fast action and a full arsenal of drying equipment. Here are a few of the tools used by your local SERVPRO® of Beverly/Cape Ann Professionals.

  • Moisture Sensors are used to detect moisture in carpets, baseboards and Moisture Meters (pictured) are used to determine the actual moisture content of various materials. The moisture tester provides accurate readings, allowing your SERVPRO® of Beverly/Cape Ann Franchise Professionals to monitor the drying process.
  • Thermohygrometers measure temperature and relative humidity. When armed with this information, SERVPRO® of Beverly/Cape Ann can calculate and create an environment most conclusive to drying.
  • When facing a contaminated water loss, it is not only important to dry the structure, but the structure must also be disinfected and often deodorized.

What is the bottom line? SERVPRO® of Beverly/Cape Ann (978-927-8665) has the training and equipment to help make it "Like it never even happened."

Gloucester, Rockport, Manchester by the Sea's 24 hour Emergency Water Damage Service

12/23/2017 (Permalink)

SERVPRO of Beverly/Cape Ann is available 24 hours a day for water emergencies, large or small.  When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

WE ANSWER THE PHONE READY TO HELP

CALL TODAY - 978-927-8665

We understand that when you call us, you may be feeling confused, stressed, and vulnerable.  You need an expert to guide you through the crisis. SERVPRO of Beverly/Cape Ann has the specific water damage training and experience to help you through this tough time.  We specialize in water damage restoration-in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency.  These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

    About SERVPRO of Beverly/Cape Ann

    SERVPRO of Beverly/Cape Ann specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Beverly/Cape Ann's 24 Hour Emergency Water Damage Service

12/19/2017 (Permalink)

SERVPRO of Beverly/Cape Ann is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 978-927-8665

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of [[Franchise Name]] has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Beverly/Cape Ann

SERVPRO of Beverly/Cape Ann specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

: Beverly and Cape Ann area 24 Hour Emergency Water Damage Service

11/15/2017 (Permalink)

SERVPRO of Beverly/Cape Ann is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today: 978-927-8665

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Beverly/Cape Ann has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Beverly/Cape Ann

SERVPRO of Beverly/Cape Ann specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO™s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property

Let Us Help You

7/28/2017 (Permalink)

We see a lot people try to get rid of a sizable water damage themselves to try and save money. But in the end, it may cost you more trying to do it by yourself. 

Let's take a look at what you will need to do to handle a water cleanup yourself.

    • You have to remove all the excess water. You might be able to handle this one if you or a neighbor has a wet vac or a submersive pump. SERVPRO  Beverly/Cape Ann has professional  extraction equipment.
    • So that pump got you out of the jam, make sure it got ALL the water cleaned up. So that means getting out your infrared camera to help to see what is intrusive. Oh you don't have one laying around? SERVPRO Beverly/Cape Ann can help.
    • Now you have to dry the area that had all that water. SERVPRO Beverly/Cape Ann has dehumidifiers, do you?
    • Ok you got it bone dry (took a bit but you got it) but now mold is probably going to give you some problems as secondary damage.  SERVPRO Beverly/Cape Ann can sanitize when cleaned up - it will be a more comforting feeling knowing this was done. 

We really can help you out, please call SERVPRO from the start to come handle your water damages 978-927-8665.

Flooded Basement Cleanup and Restoration!

1/24/2017 (Permalink)

Flooded unfinished basement.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - 978.927.8665

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Beverly/Cape Ann and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Faster To Any Size Disaster

4/20/2016 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Beverly/Cape Ann provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Beverly/Cape Ann arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 at  978-927-8665

Water Damage Timeline

Within Minutes

·         Water quickly spreads throughout your property, saturating everything in its path.

·         Water is absorbed into walls, floors, upholstery, and belongings.

·         Furniture finishes may bleed, causing permanent staining on carpets.

·         Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

·         Drywall begins to swell and break down.

·         Metal surfaces begin to tarnish.

·         Furniture begins to swell and crack.

·         Dyes and inks from cloth and paper goods spread and stain.

·         A musty odor appears.

48 Hours to 1 Week:

·         Mold and mildew may grow and spread.

·         Doors, windows, and studs swell and warp.

·         Metal begins to rust and corrode.

·         Furniture warps and shows signs of mold.

·         Paint begins to blister.

·         Wood flooring swells and warps.

·         Serious biohazard contamination is possible.

More Than 1 Week:

·         Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.

·         Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Beverly/Cape Ann

SERVPRO of Beverly/Cape Ann specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.